Privacy Policy

Overview

At Rustic Girls, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When Shopping with Us

Name and contact details
Billing and shipping addresses
Email address
Phone number (optional)
Payment information
Purchase history and preferences
Communications with our team

When Browsing Our Website

Device information (browser type, IP address)
Operating system
Time zone and location
Cookie data
Shopping cart contents
Products viewed
Pages visited
Referral source

How We Use Your Information

We collect information to:

Process and fulfill your orders
Send shipping confirmations and updates
Provide customer support
Keep you updated about your purchases
Improve our website experience
Send marketing communications (with your consent)
Prevent fraud and maintain security

Security Measures

We protect your information through:

Secure SSL encryption
PCI-DSS compliant payment processing
Secure data storage systems
Regular security updates
Limited staff access to personal data

Cookie Information

We use cookies to:

Remember your preferences
Maintain your shopping cart
Track website analytics
Improve site functionality
Provide a personalized experience

You can manage cookie preferences through your browser settings.

Third-Party Services

We partner with trusted services for:

Payment processing (various providers)
Website hosting (Shopify)
Shipping services
Marketing and analytics

Each service has its own privacy policy and security measures.

Marketing Communications

With your permission, we may send:

New arrivals notifications
Exclusive offers
Sale announcements
Style updates

You can unsubscribe from these communications at any time.

Your Privacy Rights

You have the right to:

Access your personal information
Request corrections to your data
Opt out of marketing communications
Ask for your data to be deleted
Withdraw previous consent
Request a copy of your data

Data Retention

Order information is kept for legal and tax purposes
Account information is retained until you request deletion
Marketing preferences are kept until you unsubscribe
Security logs are kept for fraud prevention

Age Restriction

Our website is intended for individuals 18 years or older. We do not knowingly collect information from minors.

Updates to This Policy

We may update this policy periodically. Changes will be posted here with an updated revision date. Significant changes will be communicated via email.

Contact Us

For privacy-related questions:

Email: rusticgirls.au@gmail.com
Post: Shop 147, Wanneroo Markets 33 Prindiville Drive, Wangara WA 6065
Phone: 0413829146

Important Notes

By using our website, you agree to this privacy policy
We recommend reviewing this policy periodically
Contact us if you have questions or concerns
We aim to respond to privacy inquiries within 48 hours

Last Updated: December 2024